Yes! I ship everything from my office in the Netherlands, and can ship anywhere that PostNL ships to. I also ship to the UK and the US!

Yes! For any products that are subject to tariffs, this cost (15%) will be displayed during checkout as 'Duties'. When shipped, the tariffs are pre-paid to the shipping handler on your behalf. This means your order will reach you without any further charges.

Please note that international shipments may still be subject to additional customs regulations, taxes, or duties in the destination country/region. As the recipient, you are responsible for complying with applicable laws and bearing any additional costs that may arise during customs clearance.

Unfortunately international shipments may be subject to customs regulations, taxes, or duties in the destination country/region. The amount you might have to pay depends entirely on your country's tax laws and the value of your order. For more information about this you should contact your local customs office so you won’t be surprised when the package arrives. Customs regulations, taxes, or duties costs are your responsibility as a buyer!

If the buyer abandons or refuses the package, no refund will be given. It is recommend that you comply with local regulations as soon as possible before the package is discarded or destroyed (customs usually allows 7 to 14 working days).

I do collect VAT for the Netherlands, the European Union countries and the UK (included in the product price).

Mossypine is not responsible for any fees or taxes incurred on your order and these fees are not included in the item’s price or shipping costs.

I have a processing time of 5-7 working days before dispatching your item. I produce a lot of items by hand, handle packing and shipping all by myself! Once it has shipped, you will receive a confirmation email (these can sometimes go to spam so please check there!).

Shipping times may vary due to holidays, customs, and pandemics. See estimated delivery times below:

The Netherlands: 1-5 working days
Europe: 7-14 working days
Rest of the world: 14 - 30 working days

Please keep in mind that postal services experience higher volumes during the holiday seasons which may cause delays. Calculate extra shipping time to ensure timely arrival. To check durrent delays, please check the website of PostNL.

Only orders which are checked out with the tracked shipping option will have a tracking link when dispatched. Please note that most packages are automatically shipped without tracking, you'll have to select the option yourself during checkout.

You can find your tracking number in your email when I have sent the order out, please also check your spam!

Shipping cost is calculated at checkout, as it depends on your location and contents/weight of your order. You will be able to see the shipping cost before paying.

I understand that shipping is expensive, but unfortunately as a small business I do not have any control over offering you more affordable shipping - these prices are set by postal services, and they go up every year.